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Fees & Rebates

At OATY Health, we operate under a mixed billing model, meaning that some appointments are bulk billed, while others incur an out-of-pocket fee depending on your eligibility* and referral type.​

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Standard Fees

Our consultation fees vary depending on the service provided and appointment length.​​

  1.  Long consultation (60 min) : $120​

  2.  Short consultation (30 min) : $80

​​​

  • All patients will be charged a standard consultation fee unless eligible for bulk billing.

  • The full fee is payable before the appointment, unless otherwise arranged.

  • You may be eligible for a Medicare rebate of $60.35 for dietitian services if you have a valid referral from your GP under a CDMP or EPC plan.

  • The out-of-pocket fee will be charged to patients who are not bulk billed.

Medicare Rebates

1 

Chronic Disease Management Plan (CDMP)

You may be eligible for a Medicare rebate if your GP has referred you under a Chronic Disease Management Plan (CDMP), also known as an Enhanced Primary Care (EPC) plan. This is commonly used for clients with chronic medical conditions, such as:​​

​

  • ​Diabetes

  • Cardiovascular disease

  • Gastrointestinal disorders

  • Obesity

 

​Rebate amount

  • $60.35 per eligible consultation

Number of sessions

  • Up to 5 allied health sessions per calendar year, shared across eligible providers

​

*You must bring your referral letter and GP Management Plan to claim the rebate.*

2

Eating Disorder Plan (EDP)

For those diagnosed with an eating disorder, your GP or psychiatrist may refer you under an EDP, which includes:

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  • Rebate amount: $60.35 per eligible consultation

  • Up to 20 dietitian sessions per year (in addition to psychology sessions)

  • Eligibility criteria must be met, and a review is required after each set of 10 sessions

Private Health Insurance Rebates

1 

Private Health Funds

Most private health funds offer rebates for dietitian services under extras cover. Rebates vary depending on your:​​

​

  • ​Level of cover

  • Health fund

  • Annual limit

  • Whether you've met your excess

 

​Check directly with your insurer using the provider number we supply after booking

 

*We can provide you with an invoice for claiming manually.*

NDIS

1 

NDIS (National Disability Insurance Scheme)

Oaty Health welcomes self-managed and plan-managed NDIS participants. We provide support for:

​

  • ​Nutrition education

  • Disability-related nutrition needs

  • Special diets and enteral feeding guidance​

Other Rebates & Support Options

1 

DVA (Department of Veterans’ Affairs)

Clients with a Gold Card (or eligible White Card) may receive fully funded dietitian services with a GP referral.​​

2

WorkCover / TAC

If your nutrition needs relate to a workplace injury or transport accident, you may be eligible for coverage. Referral and approval required.​​

3

Community programs / NGOs

Some community programs, mental health services, or Aboriginal health organisations may offer funded access to dietitians. Ask your care team for more info.​​

Billing Policy

​​Bulk Billing Eligibility*

  • Patients who hold a valid concession card, pension card, or healthcare card may be eligible for bulk billing.

  • Patients experiencing financial hardship may also be considered for bulk billing at our discretion — please contact us prior to your appointment.

  • To access bulk billing, you must:

    • Provide a valid GP referral (CDM/EPC) prior to your appointment

    • Present your Medicare card and concession card (if applicable)

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Appointment Confirmation & Payment Policy

  • After you book online, we will review your referral, concession status, and eligibility for bulk billing.

  • If an out-of-pocket fee applies, we will contact you via email or SMS with a secure payment link or bank transfer details.

  • Appointments are not considered confirmed until payment has been received.

  • If payment is not received within the suitable timeframe, your appointment may be cancelled or rescheduled.

​

Cancellations & No-Show Policy

  • We understand that circumstances change. If you need to cancel or reschedule, we kindly ask for at least 24 hours’ notice.

  • Appointments cancelled with less than 24 hours’ notice or missed without notice may incur a cancellation fee of up to 100% of the consultation fee.

  • This fee is not covered by Medicare or private health.

 

Payment Methods

  • We accept payment via:

    • Credit/debit card 

    • Bank transfer 

  • All card payments are processed securely via Halaxy Payments, and you will receive a receipt for your records.

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